Efashion Paris is a marketplace exclusively dedicated to fashion professionals. Since 2011, it has brought together the catalogs of more than 600 fashion suppliers.

Like a classic e-commerce site, you can make your selections from different suppliers to create a single basket, choose your mode of transport and pay directly online in complete security. Once your payment has been made, our wholesalers have 48 hours to prepare your orders and deliver them to the chosen carrier.

Thanks to Efashion, we offer a marketplace which, on the supplier side, simplifies the digitalization of collections, making it possible to distribute an unlimited number of product choices to professional buyers.

They can now centralize all their purchases, pay at once, track their packages, have a single contact and customer service capable of providing answers to all their questions. Since 2011, we have done everything we can to provide digital solutions in the service of fashion for professionals.

Since 2011, Efashion has been Europe's largest B2B marketplace dedicated to fashion. Offering more than 600 French brands, made in France, Italy or China, you will find an almost unlimited choice among new products and exclusive offers offered every day.

Our customer service provides you with personalized service from 9:30 a.m. to 6 p.m. Monday to Friday by telephone, email, Messenger, WhatsApp or Instagram. With one click, you can place an order online from several suppliers at once and track your deliveries in real time. Save time and money while benefiting from the lowest shipping costs on the market and a groupage service consolidating the sending of all your packages.

Efashion is aimed only at fashion professionals. In order to access the prices and models, you must create an account with your SIRET or SIREN number as well as a copy of your K-Bis in order to validate your registration immediately. Otherwise, you will have to wait for our service to verify the validity of the information communicated.

Suppliers are not authorized to sell to individuals. They are subject to strict rules and must declare all invoices issued for accounting and tax reasons.

Unfortunately no, our site is only reserved for professionals registered with the chamber of commerce in their region. Suppliers are not authorized to sell to individuals.

If you do not yet have a SIRET number, we give you the opportunity to register on our platform as a “Temporary Buyer” by checking the box “My business is being created”.

We will then give you access to the catalogs of our sellers during 7 days. You will be able to consult each product sheet and have access to the prices, but you will not be able to place an order. Beyond this period, your access will be limited. We invite you to contact us by email to provide us with your SIRET number in order to update your data.

Our activity is carried out exclusively online, we do not have a showroom or stock. We invite you to go to Aubervilliers, where the majority of our suppliers are located, to familiarize yourself with the different collections offered. It is not customary to send samples.

If you cannot find the products or suppliers you are looking for, write to us at hello@efashion-paris.com.

The VAT rate of 20% is set by the government, but rest assured! As a professional, you get it back when you make your purchase declarations. Ask an accountant for more information.

Our showroom is only visible online. This is the very principle of our concept: to help you easily find products and suppliers while offering you a complete service with a simple click. This saves you time and money on your travels.

We take particular care to ensure that our photos are as representative as possible and work in complete transparency with our suppliers so that you can order online with peace of mind.

Registration is free for professional buyers. Complete the registration form on efashion-paris.com/compte-registration by bringing your K-bis.

If the information is valid, your account will be activated immediately. Otherwise, a manual verification will be carried out by our team and you will be informed within 48 hours. Beyond this and without return on our part, contact us at service@efashion-paris.com.

By logging into your account, you can update your personal information in “My account › My information” Or “My addresses”.

To update your brand name or your SIRET number, or in case of difficulty, contact our customer service at service@efashion-paris.com or at 0153279108.

Data protection and security is important to us. We undertake to respect the legislative provisions applicable in French law regarding data protection.

Full details of our privacy policy are available at efashion-paris.com/pages-pdc.

On the home page, click “Login” then on “Forgotten password”. After entering your username (email address), your new password will be immediately sent to your mailbox.

If your email address is no longer valid, contact our customer service directly at 0153279108 or to service@efashion-paris.com.

Purchase minimums are determined by each supplier. They can vary from €0 to €250, but are on average around 80 € excluding tax.

There is a minimum purchase from each supplier. If you order from several suppliers, you will therefore have several order minimums to reach. This practice is common for professional purchases.

Our catalog is updated every week depending on arrivals from our suppliers. We do our best to keep stock up to date on our site. However, we cannot guarantee 100% product availability.

In the event of a shortage, you will be directly notified by email and you will be offered to replace the item with another reference or obtain a refund.

We only work with French and independent brands at the moment. Products can come from China, Italy, France, Turkey or elsewhere. The origin is always indicated on the online product sheet as well as on the product itself.

We cover a wide choice of categories: women's, large sizes, shoes, leather goods, children's clothing, as well as accessories (scarves, scarves, jewelry, etc.).

Know that price often reflects quality. We offer a wide choice of suppliers with collections different in style, price and quality. If you have the opportunity, we invite you to go to Aubervilliers directly to the suppliers to judge the quality of their products.

We do our best to ensure that our suppliers' stock is up to date on our site. However, it may occasionally happen that certain products are no longer in stock with our suppliers.

Don't panic! You will be directly notified by email of the unavailability of the products concerned and you will be offered to replace them with another reference or obtain a refund.

The origin of the articles is specified at the time of posting online and displayed on the product sheet. The products are mainly produced in China, France and Italy.

You have the right to use the photos of the articles once the order has been placed. You will also be able to download them directly from your customer area, by clicking on the details of your order.

When items are sold in packages (colors / size variations), it is not possible to modify the quantities. We invite you to use the filters provided to display products sold individually or in the color of your choice.

No, unfortunately we do not offer any personalization services via our site.

Many suppliers offer so-called “one size fits all” (TU) sizes which can fit most body types. Some suppliers offer T1, T2, T3, etc., which correspond to size ranges generally starting from T1=36/38, T2=38/40, T3=40/42 and so on.

As a marketplace, our mission is to provide a complete and daily service. Therefore, for any order placed via our site, we invite you to contact us directly for processing, tracking or complaints, by email at service@efashion-paris.com or by telephone at 0153279108. We cannot disclose contact details of our suppliers.

We do not do dropshipping. All payments and purchases are cash, meaning orders must be paid for at the time of purchase. There is no credit possible.

When you place an order, several statuses allow you to follow its progress:

Waiting for confirmation : The wholesaler has received your order. It checks the availability of items.

Order confirmed : Your order is ready to ship. The wholesaler is waiting for the carrier to pass.

Ready for parcel pickup (Groupage) : The package is ready. One of our drivers will pick up the package from the wholesaler.

Parcel pick-up carried out (Groupage) : The package was picked up by our driver. It is now available to the selected carrier.

Order shipped : The order has been handed over to the carrier.

Until payment of your order, the products are not not reserved. Even when added to your cart, their availability may vary. If out of stock, they will be automatically deleted.

In the event of a stock shortage, you can replace the items concerned with other references of your choice. A replacement box is automatically checked when finalizing your order.

It is possible to replace with references of the same price, or of a lower price. However, it is not possible to replace with a higher price.

In the event of a stock shortage, Efashion undertakes to reimburse you for the goods by recalculating your shipping costs, within 72 working hours if payment was made by credit card.

If you paid by bank transfer, you will be asked for your RIB in order to reimburse you the amount due. If you paid by HERO in 3 installments, your last payment will be recalculated. For payment within 30 days, your direct debit will also be recalculated.

You can find the invoices for your orders in your customer area, in “My orders”. Shipping invoices are issued independently and can also be found in “My Orders”.

By ordering on Efashion, you have transparency of choice and transport cost. Choose from Colissimo, GLS, DPD, UPS, Chronopost, DHL for all national and international shipments. We also offer GPX and OCX for shipments to the French Overseas Territories.

You can also use your own carrier to ship your orders. Efashion also offers a free groupage service which allows you to collect your purchases from different suppliers at a single collection point from our warehouse.

Grouping (€3 per package) allows you to group the packages of your order at a single collection point. This option also helps reduce your transportation costs.

For example, if you have ordered from 5 different suppliers, our consolidation service allows you to group your 5 orders together at a single collection point at Efashion. Approximately 48 hours are necessary to prepare the orders and assemble the packages.

You have the option of collecting the packages yourself from the store if you are a French customer. To do this, select the option “direct collection from supplier” and notify the wholesaler of a pickup date.

If you are a foreign customer, you will need to complete an exit declaration from the supplier.

Once the order is placed, suppliers have 48h to prepare the order and deliver it to the carrier.

As soon as the packages are taken care of by the carrier:
– France : 24h/48h (DPD, UPS) or 48h/72h (Colissimo)
– Europe : between 48h and 72h
– Outside Europe : between 48 hours and a week depending on the destination

Once your order has been shipped, the tracking of your package is visible from your personal space in “My orders”. By pressing the “+” to the left of the tracking number, you will be redirected to the carrier's website to follow the delivery of your packages in real time.

If you cannot find a tracking number even though the status is "shipped", contact our customer service at 0153279108 or to service@efashion-paris.com.

In the event of absence, carriers can reschedule a second delivery attempt for the next business day. Beyond that, a delivery notice will be left to you and you will have to follow the instructions indicated in order to collect the package.

Beyond a certain period of time without presentation, the package will be returned to the sender. If you want reshipment, you will have to pay shipping costs again.

Shipping costs are automatically calculated based on the weight, but also the number of packages. They also depend on your location and the carrier selected. We invite you to calculate the shipping costs directly from your basket via “Calculate shipping costs”.

Upon delivery, it is imperative that you check the condition of the box. In the event of an anomaly (damaged, opened package, etc.), you must issue a report of anomaly to the delivery person, or refuse delivery, to protect you in the event of missing and/or defective items.

In the event of delivery accepted without reservation, Efashion as well as the selling supplier cannot be held responsible for damage occurring during transport.

Start by checking with your neighbors or relatives who could have received your packages for you. If it turns out that you have not received anything, notify us immediately at service@efashion-paris.com.

We will send you the dispute document to complete and return to us. After the 30 day period, we will no longer be able to assist you in disputing delivery and no refund can be requested.

Efashion offers you numerous secure payment methods suitable for professionals:

– Bank card (Mastercard, Visa and American Express)
– Classic or immediate transfer with Fintecture, which allows you to make a transfer by connecting directly to your bank account
– Payment in installments or within 30 days if you are eligible with Hero, only for mainland France and Overseas Territories customers

Payments by PayPal are not accepted.

Efashion Paris works with Hipay and its secure payment interface including the authentication system 3-D Secure. It ensures the verification of the bank card holder.

We guarantee that Efashion Paris does not collect your bank details at any time: they are encrypted by the security system SSL. Nothing passes unencrypted on the site. Hipay is approved by the ACPR.

Thanks to Fintecture, Efashion offers 2 new payment solutions:

Immediate : secure identification directly online to your bank account, without manual entry, without risk of error, and without consuming your card limits.

Simplified : a unique IBAN will be communicated to you during your purchase and will allow rapid reimbursement in the event of a shortage, without having to provide your IBAN.

Hero is a payment solution partner that offers you a unique online payment facility, based on two methods:

Payment in 3 installments without fees : the total order amount is divided into 3 installments debited once per month over 3 months. The first payment is debited upon validation of the order.

Payment deferred for 30 days.

The outstanding amount can range from €0 (risky history) to €5,000 (good history). A new customer has an outstanding amount of €500 by default.

When you choose a HERO payment in 3 installments, you will be redirected to the secure HERO payment page where you will need to confirm your first payment with a bank card issued in France.

⚠️ Payment with HERO does not result in immediate confirmation of your order. If your order is essential, we advise you to choose payment by credit card for immediate validation.

HERO payment is available for order amounts between €100 and €5,000, within the limit of the authorized outstanding amount. This outstanding amount is determined by HERO based on your solvency. It is displayed in the “My account” menu.

No, the HERO payment does not generate no additional costs.

Of course. If there is a shortage of stock, the due date will be automatically adjusted if you have chosen payment in 30 days. For payment in 3 installments, the last withdrawal will be recalculated according to the amount of the stock shortage.

If you change your mind upon receipt of your order, you have the option to make a complaint by contacting our customer service at service@efashion-paris.com within a period of 7 calendar days after receipt.

In this case, the return costs will be your responsibility and you will benefit from a credit with this supplier. Once the goods have been received by the supplier, you will be reimbursed in the form of a credit or promo code.

Contact our customer service by email at service@efashion-paris.com within a period of 7 calendar days after receipt of the order, by formulating in detail the subject of the complaint and attaching photos of the items concerned.

Our team will then do everything possible to offer you a solution within 48 working hours.

If the fault comes from the supplier or Efashion, a prepaid return label will be sent to you by email in order to proceed with the return by La Poste. You will then not have to pay any fees. You will have 72h to ship the returned merchandise.

You have a deadline of 7 calendar days from receipt of your packages to send us your complaint. Beyond that, complaints cannot be processed.

We only sell wholesale and to fashion professionals. You will need to prove that you are a professional declared in the commercial register to be able to access and order on our site.

As a French professional trader ordering from French professionals, you must pay 20% VAT. When you resell your products, you also apply VAT on the sale price. Thus, you recover this amount when declaring your accounting balance sheets.

If you order from a French merchant from another EU country, you must provide a VAT number when registering in order to be exempt from the 20% French VAT, thanks to the free trade pact between member countries.

You can order without a VAT number, but you will then have to pay 20% VAT with no guarantee of being able to recover it in accounting terms. To check the validity of your VAT number, go to ec.europa.eu/taxation_customs/vies.

Yes, you can order from all over the world. However, your choice of carrier will be more limited. We do not work with specialized carriers and can only offer you the national and European postal service.

You also have the possibility of using your own carrier which you can register in the section “My carriers”. We take care of consolidating all your orders at our premises and help you organize their collection.

We invite you to obtain a temporary access limited to 7 days by checking the box “My business is being created” when registering. You will have access to the entire site with supplier prices but will not be able to place an order.

As soon as you obtain your Kbis, send it to service@efashion-paris.com so that we activate your account.